Effective Date: [Insert Date]
Ultimate Eyewear Ltd respects your privacy and is committed to protecting the personal information you provide when using EyeSaversTT.com.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and how we seek to protect it.
1. Information We Collect
- your name;
- phone or WhatsApp number;
- email address;
- preferred frame or product selection;
- eyewear needs;
- prescription or eye-exam information;
- preferred collection or delivery option;
- branch preference;
- customer notes or messages;
- order-related information;
- and any other information you choose to provide.
- We may also collect basic website usage information such as pages visited, device information, browser type, IP address and general website activity.
2. How We Use Your Information
We may use your information to:
- respond to your enquiry;
- contact you about your frame request;
- confirm your eyewear needs;
- arrange an eye examination where required;
- process or support your eyewear order;
- provide customer service;
- send order updates;
- follow up on incomplete requests;
- improve our products, services and website;
- analyze marketing and customer activity;
- send relevant promotions or updates where permitted;
- and comply with legal, regulatory or business obligations;
3. Communication With You
By submitting your information through EyeSaversTT.com, you agree that Ultimate Eyewear Ltd may contact you by phone, WhatsApp, SMS, email or other reasonable communication methods in relation to your enquiry, request, order or customer service needs.
You may ask us to stop sending promotional messages at any time.
4. Sharing of Information
We do not sell your personal information.
We may share your information only where reasonably necessary, including with:
- Ultimate Eyewear Ltd staff;
- optometrists or optical personnel involved in your care or order;
- laboratory or fulfilment personnel;
- delivery or courier providers where applicable;
- technology, hosting, website, CRM, email or marketing service providers;
- payment processors where applicable;
- professional advisors where required;
- and legal or regulatory authorities where required by law.
5. Protection of Information
We take reasonable steps to protect personal information against unauthorized access, misuse, loss, disclosure, alteration or destruction.
Access to customer information is limited to persons who require it for legitimate business, customer service, optical, order-processing, administrative or legal purposes.
6. Retention of Information
We retain personal information only for as long as reasonably necessary for the purpose collected, including customer service, order history, warranty support, recall, accounting, legal, regulatory and legitimate business purposes.
When information is no longer reasonably required, we will take appropriate steps to securely delete, archive or anonymize it where practical.
7. Cookies and Website Tracking
EyeSaversTT.com may use cookies or similar technologies to improve website functionality, analyze website traffic, support advertising, measure campaign performance and improve the customer experience.
You may adjust your browser settings to refuse or delete cookies, although some website features may not function properly.
8. Marketing and Advertising
We may use customer and website information to understand customer interest, improve our marketing, measure campaign performance and present relevant offers.
Where required, marketing communications will be sent in accordance with applicable laws and customer preferences.
9. Third-Party Websites
EyeSaversTT.com may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party platforms.
10. Your Rights and Choices
You may contact us to request that we review, correct, update or delete personal information we hold about you, subject to any legal, accounting, customer-service or business obligations that may require us to retain certain information.
You may also contact us if you have questions about how your information is collected, used or protected.
11. Updates to This Policy
Ultimate Eyewear Ltd may update this Privacy Policy from time to time. Any updated version will be posted on this website with a revised effective date.
12. Contact Us
For privacy-related questions, please contact:
Ultimate Eyewear Ltd
Phone/WhatsApp: (868) 494-3937
Email: info@eyesaverstt.com
Still need help?
Contact our team and we will be happy to assist you
Still need help?
Contact our team and we will be happy to assist you